Stop a channel’s charges and what happens to your data
Apps · Choosing, billing and stopping · 3 min read · updated 14 Sep 2026
A channel keeps its app. To stop paying for it, archive the channel. Its app charges stop after that day. A registered domain keeps renewing until you turn off auto-renew. Its data stays, read-only.
Step by step
- Export anything you need first: orders and leads can be downloaded as a spreadsheet from their list pages.
- Archive the channel from its settings and confirm.
- The channel stops showing publicly and its domains are freed for other use.
- Its data is never deleted. You can still read it, but nobody can change it.
Worth knowingIf a brand needs a different app, create a new channel for it with that app.
Common questions
Will my customers notice?
Yes. An archived channel’s website and app stop serving customers.
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